Privacy Policy:
At Caribescapes, safeguarding your privacy is of utmost importance. Our Privacy Policy is designed to outline the collection, utilization, and protection of the personal information you entrust to us when utilizing our platform for booking holiday accommodations and unique experiences. By engaging with Caribescapes, you unequivocally agree to abide by the terms outlined in our Privacy Policy. We may collect data, including but not limited to, your name, contact details, payment information, and preferences to facilitate a seamless booking experience. Under no circumstances will we disseminate your information to third parties without explicit consent, except in cases mandated by law or as required for the provision of our services.
Refund Policy:
Recognizing the potential for changing circumstances, we aim to provide a smooth and transparent experience for our users when booking through Caribescapes. Our Refund Policy defines the conditions under which refund requests for accommodation bookings, food tours, leisure tours, and other experiences can be initiated. The eligibility for refunds may vary based on specific bookings and circumstances, with an emphasis on fairness and transparency. Prior to finalizing your booking, please carefully review our Refund Policy, and should any questions arise, do not hesitate to reach out to our dedicated customer support.
Rebooking Policy:
In the face of unforeseen situations requiring a modification to your travel plans, our Rebooking Policy offers the flexibility to adjust your booking, subject to availability and any applicable charges. Recognizing the importance of adaptability, we endeavor to accommodate new travel dates wherever possible. To learn more about the process of initiating a rebooking, associated costs, and the timeframe for submitting rebooking requests, we urge you to peruse our Rebooking Policy.
Cancellation Policy:
Although cancellations can be disappointing, our Cancellation Policy is established to ensure equitable treatment for both guests and hosts. This policy sets forth the terms and conditions governing booking cancellations, encompassing any potential cancellation fees. It is essential to note that cancellation policies may vary depending on the specific accommodation, experience, or service booked. We urge you to review the Cancellation Policy pertinent to each booking before confirming your reservation.
Listing Cancellation Policy:
As a host within the Caribescapes community, maintaining a reliable and consistent experience for our guests is paramount. Our Listing Cancellation Policy delineates the circumstances under which hosts may cancel a reservation, along with the possible consequences of such actions. We encourage our hosts to uphold their commitments, and in instances necessitating cancellations, we have established guidelines to minimize disruption to our valued guests. This policy underscores trust and accountability within our hosting community.
Damage Claim Policy:
While we strive for seamless stays and experiences, we understand that accidents can transpire. Our Damage Claim Policy outlines the framework for addressing damage claims related to accommodations and experiences booked through Caribescapes. We expect hosts to accurately depict their listings, and guests are obligated to treat accommodations and properties with due care. In the event of damage, we implement a fair process to assess and address the situation, which may encompass the utilization of security deposits or insurance, as appropriate.
